Smidge® Australian Emu Oil softgels are made of bovine gelatin, water, and glycerin. This material is soft, jelly-like, and will get sticky when warm. They may even take on a different shape!
There is no need for worry, this is normal. Please allow the softgels to sit in a cool place to get back to normal. They may be placed into the refrigerator for 4-6 hours to allow to detach from one another. No need to worry, as refrigeration will not be harmful to the Emu Oil. You may also tap the bottle on the palm of your hand to help break the softgels apart from one another.
The shelf life of Smidge® Australian Emu Oil softgels is three years from the production date. You can find the expiry date listed on the bottom of your bottle!